Last Updated: 12/01/2025

These Terms and Conditions (the "Terms") govern the use of our services, website, and any related platforms (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms.

• Shipping costs for returns may be the responsibility of the customer unless the return is due to our error.
   
• We reserve the right to withdraw, suspend, or cancel any Services at any time, with or without prior notice, for any reason including misuse, non-payment, or violations of these Terms.
   
• Users may request cancellation of Services by contacting customer support. Cancellation requests may require identity verification.
   
• Fees already paid are non-refundable unless otherwise stated in a separate written agreement.
   

• All payments must be made through approved payment methods listed on our platform.
   
• Users are responsible for providing accurate billing information.
   
• We are not liable for failed or incomplete transactions due to user error, financial institution issues, or system outages.
   
• Fraudulent transactions will result in immediate account suspension and may be reported to legal authorities.
   

• We strive to provide accurate and up-to-date information but do not guarantee the completeness, reliability, or accuracy of the content on our platform.
   
• We are not responsible for damages arising from typographical errors, outdated information, or user misunderstandings.
   

• We do not guarantee uninterrupted access to the Services.
   
• Scheduled maintenance, technical issues, or unforeseen disruptions may occur.
   
• We are not liable for losses incurred due to downtime or access issues.
   

• All content, including text, graphics, logos, software, and media, is protected by copyright and owned by us or licensed to us unless otherwise stated.
   
• Users may not reproduce, distribute, modify, adapt, publicly display, or create derivative works from our content without express written permission.
   
• Attribution requirements, if applicable, must be followed according to our guidelines.
   
• Use of our content for commercial purposes is prohibited without a signed licensing agreement.
   

Users agree NOT to:

• Engage in unlawful activity.
   
• Post, share, or transmit hate speech, harassment, threats, or bullying.
   
• Impersonate others or misrepresent their identity.
   
• Upload malicious software, attempt to breach security, or disrupt platform functionality.
   
• Advertise, solicit, spam, or engage in unauthorized promotions.
   
• Infringe upon the rights, privacy, or intellectual property of others.
   

Violation of these rules may result in suspended or terminated access.

• We may suspend, restrict, or permanently disable user accounts at our discretion.
   
• Grounds for disabling accounts include violations of these Terms, fraud, abusive behavior, or legal compliance.
   
• Users may appeal account decisions by contacting customer support.
   

• We are not liable for indirect, incidental, consequential, or punitive damages related to your use of the Services.
   
• Use of the Services is at your own risk.
   

• All personal information is handled in accordance with our Privacy Policy.
   
• Users are responsible for keeping account credentials confidential.
   

• We reserve the right to update or modify these Terms at any time.
   
• Continued use of the Services after changes implies acceptance of the revised Terms.
  
   

• These Terms are governed by the laws of the state or jurisdiction in which our business is registered.
   

For questions or concerns regarding these Terms, please contact us at shipping@southernprovision.co