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Privacy Policy

 

Privacy Policy

Southern Provision Co.
Last Updated: 12/01/2025

At Southern Provision Co. ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with our brand.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information you provide directly, such as:

  • Name
     
  • Shipping and billing address
     
  • Email address
     
  • Phone number
     
  • Payment information (processed securely through third-party payment processors)
     

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
     
  • Browser type and version
     
  • Device information
     
  • Pages viewed and referring pages
     
  • Cookies and tracking technologies
     

1.3 Order Information

Information related to purchases, returns, transactions, and customer service inquiries.

1.4 Account Information

If you create an account, we may store:

  • Login details
     
  • Order history
     
  • Saved preferences
     

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
     
  • Manage shipping and returns
     
  • Communicate with you about orders, promotions, or support
     
  • Improve website performance and customer experience
     
  • Prevent fraud or security breaches
     
  • Comply with legal or regulatory requirements
     

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

We use cookies to:

  • Improve website functionality
     
  • Provide personalized browsing experiences
     
  • Track website performance and analytics
     

You may disable cookies through your browser settings, but some features of the website may not function properly.

4. Sharing Your Information

We may share your information only with trusted third parties, such as:

  • Payment processors (e.g., credit card processors)
     
  • Shipping carriers
     
  • Fraud prevention tools
     
  • Website hosting and analytics providers
     

These partners are required to protect your data and use it only for the services they provide.

5. Security Measures

We take appropriate technical and organizational security measures to protect your information, including:

  • Encrypted payment processing
     
  • Secure data storage
     
  • Access controls
     

However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
     
  • Request corrections or updates
     
  • Request deletion of your data
     
  • Opt out of marketing emails (via the unsubscribe link)
     
  • Limit the use of cookies
     

To make any requests, contact us at support@southernprovision.co.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
     
  • Meet legal obligations
     
  • Resolve disputes
     
  • Improve our services
     

8. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect or store information from children.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with the updated date at the top of the page.
Continued use of the website constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Southern Provision Co.
Email: support@southernprovision.co

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Southern Provision co.

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